Customer Service

The most important product Powercom provides is FREE: knowledgeable, personalized customer service. Our most immediate goal is to spend whatever time it takes with each customer to identify the most cost effective, efficient UPS power supply options, something we have been proudly doing since 1989. Customers from mom-and-pop corner stores, to schools and hospitals, electrical contractors and technicians, to government offices and large institutions all receive the same excellent attention. Powercom is Good People, Great Products.

Complete this form to contact us, or use the links below to navigate this website and find what you need. Of course, you can simply call or email and a knowledgeable power protection expert will assist you right away: 1-800-288-9807 and info@powercom.com.

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Help

  • Contact Us: We want to hear from you. It's that simple. Fill out this contact form if you want to inquire about a UPS, power conditioner, or other product. You can also drop us a quick comment or just say hello.
  • About Us: Why are we here doing what we do? Read about Powercom and what we are doing to bring you the best products and services available in the Interruptible Power Supply industry. Good People, Great Products.
  • Our Commitment: Powercom is a value-based business. We take our commitment to those values seriously and base all our communication and transactions on them.
  • Frequently Asked Questions: Reviewing answers to common questions about uninterruptible power supplies may help you understand your system requirements better. Of course, you can use our Contact Us page to submit a question of your own.

Using Our Website

  • Site Map: Sometimes it is helpful to just have a list of all the website pages in one place. This page contains links to all our internal website pages.
  • User Accounts: Creating a User Account is fast and simple. We offer this optional convenience for customers who want to enter their company name and address only once. We'll remember who you are for next time!
  • Leave Website Feedback: We do our best to provide an interactive, accurace, convenient website experience. Sometimes things go wrong or need fixing. Please let us know!
  • Shopping Cart and Checkout: When it's time to checkout, rest assured that you can do so simply and securely. We offer several options for shipping and payment
  • Terms & Conditions: Powercom is honest and transparent about our work as distributors of top quality unterruptible power supplies. Here are the terms of use for this website.
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About Purchasing

  • Current Specials: Powercom distributes the widest variety of UPS uninterruptible power supplies and power conditioners on the internet today. Sometimes we can also offer special on prices or mulitiple quantities, listed here.
  • Purchase Orders: Although not required to purchase an uninterruptible power supply or other product from us, Powercom will promptly process your company’s purchase order. Instructions are here.
  • Returns & Warranty: All products are covered under their original manufacturer warranties as stipulated in the documentation published by the manufacturer. If you have a warranty question, fill out the form on this page and we will assist you right away!
  • Shipping Information: Our manufacturers ship from all across the country to your door utilzing the shipping option of your choice, making Powercom order to delivery time expedient and safe.
  • Payments & Prices: Powercom accepts major credit cards for website orders processed through our secure server. If you want to purchase an RFQ item, submit this form to get started.